There is a separate set of terms and conditions which apply to youth bookings.

PROVISIONAL BOOKINGS

Provisional bookings will be accepted by telephone, letter, e-mail or fax and will be held for fourteen days.  After that you must book them or cancel them.

CONFIRMED BOOKINGS

Your booking is confirmed when Southwell House Youth Project has received the completed booking form back from you duly signed.   If you don't receive a booking form to sign within about a week of making a booking, please let us know.

CANCELLATIONS - full or partial

in the event of a full group cancellation a charge will be made according to the following table:

where the full costs are calculated by multiplying the number of people originally booked by the advertised or agreed per capita cost of the accommodation or work contracted for.

Final numbers of groups must be notified to Southwell House at least seven days prior to the beginning of the booking.  If the confirmed numbers are more than 25% lower than the original bookings, then the shortfall will be charged for as above.

We do understand the difficulties that group leaders face in trying to be accurate about numbers.  We will not enforce a cancellation fee on a voluntary organisation if they have kept us informed of changes of numbers during the run-up to their booking..

POLICIES

All users of Southwell House Youth Project will be bound by all policies in effect here including  equal opportunities, health and safety,and smoking.   Continued breach of any policy is brought to a conclusion by the individual(s) being asked to leave the project.  Leaders of groups of young people should note that additional conditions apply to them, including policies on child protection, and  use of alcohol.. 

SMOKING

Smoking is only permitted in the designated areas of the house.   Where more than one group is present in the building, then these areas may be reduced or withdrawn entirely at the request of the staff of any group.

ALCOHOL

Alcohol must not be brought into the project without permission.   A licensed bar is available to people over the age of 18, on request.  Special conditions apply when there are young people under 18 in the house or in the group.

ILLEGAL SUBSTANCES

It is not permitted for any member of any group to bring onto our premises any illegal substances, or any substances which are intended to be used for illegal purposes.

PARKING

The parking of motor vehicles within the grounds of Southwell House is subject to the availability of space and is entirely at the risk of the owner of the motor vehicle.   Southwell House Youth Project makes no provision for the security of the vehicle while it is on project property and offers no guarantee of parking space.

WAIVER

Southwell House Youth Project accepts no liability for accident, loss, or consequent damage arising from the behaviour of any third party including other users of the Project.  Southwell House Youth Project accepts no liability for loss of personal property due to theft.   Safe facilities are available for items of high value.

CANCELLATION BY SOUTHWELL HOUSE YOUTH PROJECT

Southwell House Youth Project reserves the right to cancel any booking without notice and to return such deposits as may have been paid without further compensation.